Service recovery : fixing broken customers
Publisher: Portland, Oregon : Productivity Press , 1995Description: x, 71 pages ; 21 cmContent type:- text
- unmediated
- volume
- 1563271508
- 658.812Â 23
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Perpustakaan Alor Setar | RFIDTI | Pinjaman Dewasa | 658.812 ZEM (Browse shelf(Opens below)) | 759122 | Available | A00044937 |
Browsing Perpustakaan Alor Setar shelves,Shelving location: Pinjaman Dewasa,Collection: RFIDTI Close shelf browser (Hides shelf browser)
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| 658.812 TRE BUILD FOR CHANGE : | 658.812 VIM Vaadikkaiyaalar nambikkaiyai peruvathu eppadi? | 658.812 YAR 7 days to top notch customer service | 658.812 ZEM Service recovery : | 658.812 ZEM E-service : | 658.812 ZEM Knock your socks off service recovery | 658.812404 REE Evaluation training |
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