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_c174526 _d174526 |
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| 005 | 20191006153653.0 | ||
| 008 | 191006t20192019my a|||g |||| 00| 0 may d | ||
| 020 |
_a9789834900922 _cRM15.00 _qpaperback |
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| 040 |
_aPPAK _beng _cPPAK _erda |
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_223 _a658.812 |
| 090 | 0 | 0 |
_a658.812 _bNOR _dG |
| 100 | 0 |
_aNor Hapiza Mohd Ariffin, _eauthor. |
|
| 245 | 1 | 0 |
_aPENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / _cNor Hapiza Mohd Ariffin |
| 264 | 1 |
_aKuala Lumpur : _bDewan Bahasa dan Pustaka, _c2019 |
|
| 264 | 4 | _c©2019 | |
| 300 |
_aviii, 187 pages : _billustrations ; _c22 cm |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
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| 500 | _aIncludes index | ||
| 504 | _aBibliography : pages 169-182. | ||
| 650 | 1 | 0 |
_aCustomer relations _vManagement |
| 650 | 2 | 0 | _aConsumer's preferences |
| 650 | 2 | 0 | _aRelationship marketing |
| 942 |
_2ddc _cB |
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