000 00727nam a2200241 i 4500
001 C2-0203591
003 PPAK
005 20180728101114.0
008 990223s1995 my a|||| ||||| | eng d
020 _a9837202327
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _a658.812
_2 23
090 0 0 _a658.812
_bSAN
_dG
100 1 _aSanders, Betsy,
_eauthor
245 1 0 _aFables service :
_bordinary acts, extraordinary outcomes
264 1 _aKuala Lumpur :
_bGolden Books ,
_c1995
300 _axv, 128 pages :
_billustrations ;
_c26 cm
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
650 1 0 _aCustomer services - Management ; Employee motivation
942 _ddc
_cB
999 _c157329
_d157329