| 000 | 00730nam a2200253 i 4500 | ||
|---|---|---|---|
| 001 | C2-0222997 | ||
| 003 | PPAK | ||
| 005 | 20180728152005.0 | ||
| 008 | 000126s1997 nyu |||| ||||| | eng d | ||
| 020 | _a0471163899 | ||
| 040 |
_aPPAK _beng _cPPAK _erda |
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| 082 | 0 | 4 |
_a658.812 _223 |
| 090 | 0 | 0 |
_a658.812 _bMCC _dR |
| 100 | 1 |
_aMcCarthy, Dennis G., _eauthor |
|
| 245 | 1 | 4 |
_aThe loyalty link : _bhow loyal employees create loyal customers |
| 264 | 1 |
_aNew York : _bJohn Wiley , _c1997 |
|
| 300 |
_aix, 198 pages ; _c23 cm |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
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| 500 | _aIncludes index | ||
| 650 | 1 | 0 | _aCustomer relations ; Employee loyalty |
| 942 |
_ddc _cB |
||
| 999 |
_c144212 _d144212 |
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