TY  - BOOK
AU  - Lian,Teddy Kok Fei
TI  - TQM implementation and impact in the malaysian public sector : : an empirical study
SN  - 9679933903
U1  - 352.357 23
PY  - 2002///
CY  - Kuala Lumpur : 
PB  - INTAN , 
KW  - Total quality management - Malaysia
ER  -