Martin, William B.,  <br/><br/>
Perkhidmatan pelanggan yang berkualiti 

 - 120 pages :   illustrations ;   26 cm 
 - Siri pengurusan 50 minit .
 - Siri pengurusan 50 minit .
<br/><br/><label>ISBN: </label>9835003920 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services Programmed instructions. ; Customer relations Programmed instructions.
<br/><br/><label>Dewey Class. No.: </label>658.812