TY  - BOOK
AU  - Osborne,Christina
TI  - Dealing with difficult people
T2  - Dorling Kindersley essential managers
SN  - 0751312894
U1  - 650.13 23
PY  - 2002///
CY  - London : 
PB  - Dorling Kindersley , 
KW  - Interpersonal conflict ; Interpersonal relations
N1  - Includes index
ER  -