TY  - BOOK
AU  - Jabnoun,Naceur
TI  - Rethinking TQM and making it work : : a practical integrated approach to TQM
SN  - 983923613X
U1  - 658.4013 23
PY  - 1999///
CY  - Petaling Jaya, Selangor : 
PB  - Prentice Hall , 
KW  - Total quality management
ER  -