TY  - BOOK
AU  - Mahoney,Francis Xavier
AU  - 
TI  - The TQM trilogy : : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management
SN  - 0814451055
U1  - 658.562 23
PY  - 1994///
CY  - New York : 
PB  - Amacom , 
KW  - Total quality management
ER  -