Roberts, Harry V.,  <br/><br/>
Quality is personal :   a foundation for total quality management 

 - xiv, 169 pages ;   23 cm 
<br/><br/><label>ISBN: </label>0029266254 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562