TY  - BOOK
AU  - Capezio,Peter
AU  - 
TI  - Taking the mystery out of TQM : : a practical guide to Total Quality management
SN  - 1564141977
U1  - 658.562 23
PY  - 1995///
CY  - Franklin Lakes, New Jersey : 
PB  - Career Press , 
KW  - Total quality management
ER  -