Capezio, Peter,  <br/><br/>
Taking the mystery out of TQM :   a practical guide to Total Quality management 

 - 342 pages :   illustrations ;   25 cm 
<br/><br/><label>ISBN: </label>1564141977 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562