Scheuing, Eberhard E. ,   1939-  <br/><br/>
Creating customers for life 

 - ix, 53 pages ;   21 cm 
<br/><br/><label>ISBN: </label>156327146X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812