TRANFORMASI PERKHIDMATAN PERPUSTAKAAN MELALUI AMALAN SIX SIGMA - Che Azlan Taib; Farah Mat Din (Sintok, Kedah : UUM Press, 2024)
Includes index.
Bibliography: pages 265-275.
Keywords: Libraries; Information services; Six sigma (quality control standard); Quality control -- Standards; Library administration; Government publications -- Malaysia