TY - BOOK AU - Shapiro,Ronald M. AU - Jankowski,Mark A. AU - Dale,James TI - the POWER of NICE: How To Negotiate So Everyone Wins--Especially You! SN - 0471293776 U1 - 658.4052 23 PY - 1998/// CY - New York : PB - John Wiley & Sons, Inc. KW - Negotiation in business KW - Negotiation N1 - Includes index ER -