Shapiro, Ronald M., the POWER of NICE : How To Negotiate So Everyone Wins--Especially You! / Ronald M. Shapiro, Mark A. Jankowski with James Dale. - xv, 268 pages : illustrations ; 24 cm. Includes index ISBN: 0471293776 Subjects--Topical Terms: Negotiation in businessNegotiation Dewey Class. No.: 658.4052