TY - BOOK AU - Shore,Jeff TI - FOLLOW UP AND CLOSE THE SALE: MAKE EASY (AND EFFECTIVE) FOLLOW-UP YOUR WINNING HABIT SN - 9781260462661 U1 - 658.85 23 PY - 2020///] CY - New York PB - McGraw-Hill KW - Selling N1 - Includes bibliographical references and index ER -