Sanders, Betsy,  <br/><br/>
Fables service :   ordinary acts, extraordinary outcomes 

 - xv, 128 pages :   illustrations ;   26 cm 
<br/><br/><label>ISBN: </label>9837202327 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services - Management ; Employee motivation
<br/><br/><label>Dewey Class. No.: </label>658.812