TY - BOOK AU - Muhammad Rais Abdul Karim, TI - Reengineering the public service : : leadership and change in an electronic age SN - 9679787052 U1 - 352.6309595 23 PY - 1999/// CY - Subang Jaya, Selangor : PB - Pelanduk Publications , KW - Reengineering (Management) - Malaysia ; Civil service reform - Malaysia ; Civil service ethics - Malaysia ER -