Gross, T. Scott,  <br/><br/>
Outrageous :   unforgettable service - guilt free selling 

 - 287 pages ;   23 cm 
<br/><br/><label>ISBN: </label>0814479863 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling ; Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812