TY  - BOOK
AU  - Hartini Ahmad, 
TI  - Business process change in universities : : wiser model approach
SN  - 9789672064206
U1  - 658.401 23
PY  - 2017///
CY  - Sintok, Kedah : 
PB  - Penerbit Universiti Utara Malaysia , 
N1  - Includes bibliographical references (pages 97-98) and index. ; National Book Award Receipient 2016 : Best Publisher
ER  -