TY - BOOK AU - Billings-Yun,Melanie TI - Beyond Dealmaking : : five steps to negotiating profitable relationships SN - 9780470471906 U1 - 658.4052 23 PY - 2010/// CY - San Francisco : PB - Jossey-Bass , KW - Negotiation in business. ; Deals. ; Success in business N1 - Includes indexes and notes520 \\; Negotiation is the process of connecting with another person or persons, resolving your differences, and coming up with solutions persons, resolving your differences, and coming up with solutions persons, resolving your differenc ER -