TY - BOOK AU - McLaren,Ian R. TI - How to communicate effectively SN - 9789670789071 U1 - 153.6 23 PY - 2015/// CY - Petaling Jaya, Selangor : PB - Advantage Quest Sdn. Bhd. , KW - Communication. ; Interpersonal communication N1 - Includes bibliographical references pages (216-218) ER -