Hamlin, Sonya,  <br/><br/>
How to talk so people listen 

 - xxi, 314 pages ;   22 cm 
<br/><br/><label>ISBN: </label>9780060734077 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication. ; Oral communication. ; Persuasion (Psychology).
<br/><br/><label>Dewey Class. No.: </label>658.452