Oakland, John S.,  <br/><br/>
Ke arah peningkatan prestasi pengurusan kualiti menyeluruh 

 - ix, 454 pages ;   23 cm 
<br/><br/><label>ISBN: </label>9789830682495 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management. ; Quality control.
<br/><br/><label>Dewey Class. No.: </label>658.562