TY  - BOOK
AU  - Mukerjee,Kaushik
TI  - Customer relationship management : : a strategic approach to marketing
SN  - 9788120332850
U1  - 658.812 23
PY  - 2007///
CY  - New York : 
PB  - Prentice-Hall of India , 
KW  - Customer relations - Management
ER  -