Mukerjee, Kaushik,  <br/><br/>
Customer relationship management :   a strategic approach to marketing 

 - xxi, 170 pages ;   24 cm 
<br/><br/><label>ISBN: </label>9788120332850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management
<br/><br/><label>Dewey Class. No.: </label>658.812