TY  - BOOK
AU  - McConnell,Ben
TI  - Creating customer evangelists : : how loyal customers become a volunteer sales force
SN  - 9781419597213 ; 1419597213
U1  - 658.8 23
PY  - 2007///
CY  - Chicago : 
PB  - Kaplan Publishing , 
KW  - Customer relations
ER  -