McConnell, Ben,  <br/><br/>
Creating customer evangelists :   how loyal customers become a volunteer sales force 

 - x, 230 pages :   illustrations ;   21 cm 
<br/><br/><label>ISBN: </label>9781419597213 ; 1419597213 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.8