TY  - BOOK
AU  - Taylor,Shirley
AU  - 
TI  - Model business letter, e-mails & other business documents
SN  - 9780273675242
U1  - 808.066651 23
PY  - 2004///
CY  - London : 
PB  - Pearson Education , 
KW  - Commercial correspondence
ER  -