Russell-Jones, Neil,  <br/><br/>
Customer relationship management 

 - vi, 218 pages ;   24 cm 
<br/><br/><label>ISBN: </label>0852976097 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management
<br/><br/><label>Dewey Class. No.: </label>658.812