Thor, Carl G.,  <br/><br/>
Designing feedback :   performance measures for continous improvement 

 - 106 pages ;   22 cm 
<br/><br/><label>ISBN: </label>0852975929 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards
<br/><br/><label>Dewey Class. No.: </label>658.3125