Knock your socks off service recovery

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Publisher: New York : Americam Management Association (AMACOM) , 2000Description: vii, 213 pages : illustrations ; 23 cmContent type:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Perpustakaan Alor Setar		RFIDTI	Pinjaman Dewasa	658.812 ZEM (Browse shelf(Opens below))					Available			A00981900

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Previous	658.812 YAR 7 days to top notch customer service	658.812 ZEM Service recovery :	658.812 ZEM E-service :	658.812 ZEM Knock your socks off service recovery	658.812404 REE Evaluation training	658.812404 REE Evaluation training	658.816 DOR The pricing decision :	Next

Includes index

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