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Hinton T., . (1994). Customer - Focused quality. Englewood Cliffs, New Jersey: Prentice Hall.
Hinton Tom, . 1994. Customer - Focused quality. Englewood Cliffs, New Jersey: Prentice Hall.
Hinton Tom, . Customer - Focused quality. Englewood Cliffs, New Jersey: Prentice Hall. 1994.