Includes bibliographical references and index.

At one time or another we've all had a bad boss - from bullying and intimidation, to unfair feedback and unrealistic workloads. Contrary to popular belief, most bosses don't set out to be a bad boss, and yet they are. A bad boss's behaviour sets the tone for what's acceptable in the whole organisation and in doing so, can cause major issues for productivity, staff turnover and wellbeing. This book covers all three perspectives for the direct report, the boss and the boss's boss. It could even be you! This book will help you identify is it them, is it you or is it the environment in which you work, with key actionable steps to turn things around.