Customer-focused quality : what to do on Monday morning

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Perpustakaan Alor Setar		RFIDTI	Pinjaman Dewasa	658.812 HIN (Browse shelf(Opens below))				615267	Available			A00045378

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