The customer is key : gaining an unbeatable advantage through customer satisfaction

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Publisher: New York : John Wiley , 1991Description: xi, 260 pages ; 23 cmContent type:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Perpustakaan Alor Setar		RFIDTI	Pinjaman Dewasa	658.812 LEL (Browse shelf(Opens below))				498779	Available			A00044923

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