000 00709nam a2200253 i 4500
001 C2-0101441
003 PPAK
005 20180727095712.0
008 970601s1993 nyu |||| ||||| | eng d
020 _a0385415036
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _a658.812
_223
090 0 0 _a658.812
_bSEW
_dG
100 1 _aSewell, Anna,
_eauthor
245 1 0 _aCustomers for life :
_bhow to turn that One - Time Buyer into a lifetime customer
264 1 _aNew York :
_bDoubleday ,
_c1993
300 _axx, 175 pages ;
_c24 cm
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
650 1 0 _aCustomer service
700 _eauthor
942 _ddc
_cB
999 _c23307
_d23307