TY  - BOOK
AU  - Lundin,Stephen C.
TI  - Fish tales : : real-life stories to help you transform your workplace and your life
SN  - 0786887753
U1  - 658.314 23
PY  - 2002///
CY  - New York : 
PB  - Hyperion , 
KW  - Employee motivation ; Customer services
ER  -