Kouzes, James M., 1945- Credibility : how leaders gain and lose it, why people demand it - 1st. ed. - xxxiii, 332 pages ; 24 cm - The Jossey-Bass management series . - The Jossey-Bass management series . Includes bibliographical references (p. 289-315) and index ISBN: 155542550X Subjects--Topical Terms: Leadership ; Executive ability ; Interpersonal relations Dewey Class. No.: 658.4