Sewell, Anna,  <br/><br/>
The golden rulles of customer care 

 - xx, 175 pages ;   25 cm 
<br/><br/><label>ISBN: </label>0091748445 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>Dewey Class. No.: </label>658.812