TY - BOOK AU - Cassell,Kay Ann AU - Hiremath,Uma TI - Reference and Information Services: AN INTRODUCTION SN - 9781555708597 U1 - 025.52 23 PY - 2013///] CY - Chicago PB - Neal-Schuman, An imprint of the American Library Association KW - Reference services (Libraries) KW - Electronic reference services (Libraries) KW - Reference books KW - Bibliography KW - Electronic reference sources KW - Directories N1 - Includes bibliographical references and indexes ER -